Privacy Policy

At Spinbit Casino, we deeply value the trust and loyalty of our players. Safeguarding your personal information is our top priority. This Privacy Policy explains how we collect, use, and protect your data to ensure a safe and transparent gaming environment. We encourage you to review it carefully to make informed decisions when using our services.

Data Processing

This Privacy Policy outlines our responsibilities under gambling regulations to process player data. Processing your personal information is essential for facilitating gameplay and delivering associated services.

Spinbit Casino is operated by Dama N.V., a company registered in Curaçao, and its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. is licensed and regulated by Antillephone N.V., ensuring full compliance with legal standards.

By using our services, you consent to this Privacy Policy. Please note that updates may be made to this document, so regular review is advised. Your continued use of our platform signifies acceptance of any changes.

Information We Collect

We collect a variety of personal information to provide you with seamless services, including:

1. Registration Data: Information submitted during account creation, such as your name, email address, contact details, and identification documents.
2. Communication Records: Logs of your interactions with our support team or other channels.
3. Transaction History: Details of your deposits, withdrawals, and gaming activities.
4. Verification Documents: Documents required for identity verification and compliance purposes.

How We Use Your Information

The personal information we collect is used for the following purposes:

1. Facilitating transactions and processing bets.
2. Delivering requested services and providing customer support.
3. Conducting identity verification and compliance checks.
4. Sending promotional offers and updates, with your consent.
5. Ensuring compliance with anti-money laundering and other legal requirements.
6. Monitoring activity to detect and prevent fraudulent or illegal behavior.
7. Conducting market research and analyzing aggregated data to improve our platform.

Marketing Communications

With your explicit consent, we may use your data to send promotional messages about our products and services. You can opt-out of receiving such communications at any time by adjusting your account settings or contacting our support team.

Sharing Your Information

We do not sell or rent your personal data. However, your data may be shared in the following scenarios:

• Within Our Group: To facilitate operations across affiliated entities.
• With Trusted Partners: For delivering services or meeting legal requirements.
• With Third-Party Service Providers: For tasks such as payment processing, technical support, and fraud prevention.

Data Security and Retention

At Spinbit Casino, we take data security seriously. We implement robust technical and organizational measures to protect your personal information. Data is retained as required by law and for a minimum of five years after account closure, in compliance with anti-money laundering regulations.

Cookies and Tracking Technologies

To enhance your experience, we use cookies and similar technologies. These tools help us analyze site performance, personalize your experience, and support our marketing efforts. You can manage your cookie preferences through your browser settings, though some features may be affected if cookies are disabled.

Your Rights

As a user, you have the right to:

• Access and verify the accuracy of your personal data.
• Update or correct your personal information.
• Object to the processing of your data for marketing purposes.

To exercise these rights or address any concerns, please contact our Data Protection Officer (DPO). If you are a resident of the EU, you may also file a complaint with your local data protection authority under GDPR.